Effective Date: 27/09/2025

Last Updated: 27/09/2025

Famous Brands Furniture LTD respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).

The data controller responsible for your personal data is:

Famous Brands Furniture LTD

Unit A2, Radnor Park Industrial estate, First Avenue, Congleton, Cheshire, CW124XJ

Email: fbfurniture@hotmail.co.uk

Phone: 01260277741, 01260278090

We may collect and process the following categories of personal data:

• Identity Data: Name, title, date of birth.
• Contact Data: Email address, phone number, billing and shipping address.
• Financial Data: Payment card details (processed securely via third-party providers).
• Transaction Data: Order history, payment records, delivery details.
• Technical Data: IP address, browser type, device identifiers, login data, and cookies.
• Communication Data: Correspondence with us by email, phone, or through our website.

We process your personal data under the following legal bases:

• Contractual Necessity: To process and deliver your orders.
• Legal Obligation: To comply with tax, accounting, and regulatory requirements.
• Legitimate Interests: To improve our products and services, prevent fraud, and personalize your experience.
• Consent: For marketing communications and optional cookies (you can withdraw consent at any time).

We may use your personal data to:

• Process and deliver purchases.
• Provide customer support.
• Send updates about your order or account.
• Improve our website, services, and product offerings.
• Send marketing communications (if you have opted in).
• Comply with applicable laws and regulations.

We may share your data with trusted third parties, including:

• Service Providers: Payment processors, shipping companies, IT support, and marketing platforms.
• Professional Advisors: Accountants, auditors, legal advisors.
• Authorities: When required to comply with a legal obligation or government request.

When transferring data outside the UK/EU, we ensure appropriate safeguards (e.g., Standard Contractual Clauses).

We use cookies and similar technologies to operate our website, analyze traffic, and improve user experience. Where required, we will obtain your consent before placing non-essential cookies on your device.

You can manage cookies in your browser settings or via our cookie banner.

We will retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with legal obligations (e.g., tax and accounting laws).

You have the following rights:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data (“right to be forgotten”).
• Right to Restrict Processing: Limit how we process your data in certain cases.
• Right to Data Portability: Receive your personal data in a structured, commonly used format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at fbfurniture@hotmail.com. We may need to verify your identity before fulfilling your request.

You also have the right to lodge a complaint with your local Data Protection Authority (DPA) if you believe we have not handled your data lawfully.

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Our services are not intended for children under 16. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete it promptly.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised “Effective Date.”

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Famous Brands Furniture LTD

Unit A2, Radnor Park Industrial estate, First Avenue, Congleton, Cheshire, CW124XJ

Email: fbfurniture@hotmail.co.uk

Phone: 01260277741, 01260278090